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privacy policy for confident voices

Last Updated:
November 2024

Thank you for visiting Confident Voices. We respect your privacy and are committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). This privacy policy explains how we collect, use, and protect information about you when you visit our website at www.confidentvoices.co.za

  1. Information We Collect

    1. Personal Information: In line with POPIA, we only collect personal information necessary to fulfill our legitimate business purposes. This may include your name, email address, phone number, and any other information you choose to share, such as when you subscribe to our newsletter, book a discovery call, or interact with us through forms on our site.

    2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on our website.

    3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, understand your usage, and improve our website. By using our website, you consent to our use of cookies. You can adjust your browser settings to block cookies if you prefer.

  2. how we use your information

    1. Under POPIA, we process your information based on:

      1. Consent: By providing personal information, you consent to our processing of that information for the purposes specified below.

      2. Legitimate Interests: We process data that is necessary for providing our services and improving our offerings.

    2. Our purposes for using your information include:

      1. Providing and improving our services, including communication and training.

      2. Communicating with you regarding inquiries, bookings, and service updates.

      3. Sending marketing communications with your consent (opt-out options are available at any time).

      4. Analyzing site usage to enhance user experience and functionality.

  3. Lawful Disclosure of Information

    1. We respect your privacy and will not sell or share your personal information with third parties unless:

      1. Required by law or to comply with legal processes.

      2. Necessary to protect the rights, property, or safety of Confident Voices or others.

      3. We engage with trusted third-party service providers (e.g., email providers, booking platforms), who are bound to protect your information in compliance with POPIA.

  4. data security

    1. We prioritize your data security and take reasonable, appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, please be aware that no internet transmission can be guaranteed as fully secure.

  5. data Retention

    1. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once information is no longer needed, we will securely delete or anonymize it.

  6. Your rights under popia

    1. In compliance with POPIA, you have the following rights regarding your personal information:

      1. Access: Request access to the personal information we hold about you.

      2. Correction: Request corrections or updates to inaccurate or incomplete information.

      3. Objection: Object to the processing of your personal information under certain circumstances.

      4. Withdraw Consent: Withdraw your consent to our use of your information, where applicable.

    2. To exercise any of these rights, please contact us at [Your Contact Email]. We will respond to your requests within a reasonable time frame, as required by POPIA.

  7. third-party links

    1. Our website may contain links to external websites. Confident Voices is not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policy of each website you visit.

  8. changes to this privacy policy

    1. We may update this policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised date, and any significant changes will be communicated directly to users if necessary.

  9. contact us

    1. For any questions, concerns, or to exercise your POPIA rights, please contact us at:

      ursula@confidentvoices.co.za

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.